For all shows at Brown's Mart, ticket purchases are available through our secure online booking system or at the box office one hour before the show commences. Simply go to our WHAT'S ON page and go to the production you're interested in for more information or click on the yellow BUY TICKETS button for direct ticket purchases. Due to our limited resources phone ticket purchases are not encouraged and will incur a $2 booking fee. Tickets purchased on-line or in person at the box office do not attract a booking fee.
Please note that Concession tickets normally apply to: Seniors, Concession Card holders and students. Please provide the appropriate ID when collecting your tickets.
Brown's Mart does not mail out tickets or provide a box office service for the collection of tickets until an hour before the start of each performance.
Ticket Refunds & Exchanges
Tickets cannot be refunded or exchanged after purchase except as outlined in the Live Performance Australia Ticketing Code of Practice. Download a copy of of the ticketing code of Practice pdf here.
Box Office Opening Times
The box office will be open for one hour before the start of the performance to make it easy for you to collect your tickets. Proof of purchase will be required in the form of a drivers licence, credit card or printed receipt. We do not mailout ticket purchases. Once you've collected your tickets, we invite you to relax in our open air, picturesque Courtyard, chat with friends and have a drink from the bar, which is open an hour before the start of the show.
As a venue for hire we also stage works and performances by other arts organizations, individuals and groups. Ticket sales will usually be available through our on line ticketing system. However, organisations may use their own individual booking systems. Please refer to their listing located on the home page under WHAT'S ON for details.
Latecomers may not be admitted into the performance should there be a 'lock out'. Entry may be permitted at a suitable break in the performance but only as dictated by the production company and/or Theatre staff.
Swearing, nudity & other bits
Some of our productions at Brown's Mart may contain strong language, smoking, nudity, violence, strobe lighting, haze or other things you may find confronting or uncomfortable. If you are concerned about any of these please call Admin during normal office hours.
Should any audience member have any complaints, concerns or feedback, please write to the Front of House Manager at the following email address: email@example.com. We will respond to your issue as soon as possible.